Withdrawal of tenancy agreements

You have the right to withdraw from the tenancy agreement within 14 days without giving any reason, if the withdrawal period does not cross the tenancy period respectively the cancellation period. The withdrawal period will expire 14 days after the booking date.

This means that the right of withdrawal does not apply for short-term bookings. The cancellation period starts 49 days before the start date of your rental (see terms). That is why the right to withdraw from the contract within a period of 14 days applies only for bookings, which are carried out at least 63 days before the rental start date.

To exercise the right of withdrawal, you must inform us about your decision to withdraw from the tenancy agreement by an unequivocal statement (letter sent by post, fax or eMail). To meet the withdrawal deadline it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from the tenancy agreement, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

But you will have to bear the direct cost for transaction charges as well as a possible loss of value (foreign currencies).